Recommended Hardware and Software for Software Assistant
The following are recommendations for running Software Assistant and related software.
Actual requirements will vary depending on the size and daily operations of your
practice.
Workstation
- Pentium II 300MHz+
- Windows® 98SE, ME, NT, 2000, XP, Vista, 7 or later 32 or 64 bit operating systems
- 64 MB of free available system RAM (128 MB recommended)
- 100 MB of free hard disk space (program files and blank database; plus 1 MB per
client)
- Windows-compatible pointing device
- 16bit True Colour display adapter
- Monitor capable of 800 x 600 or higher screen resolution
- CD-ROM drive
- Internet connection
Server
- Dedicated server with sufficient RAM, Storage and CPU to support the users and applications
you are running.
- Server Operating System: Windows Server 2003-2008, Small Business Server 2003-2008
Other equipment
Printers: A laser printing system is recommended for printing with Software
Assistant. When printing remotely via Terminal Server, Remote desktop or Citrix,
please ensure you have the correct printer drivers installed.
Scanners: When using a locally connected scanner ensure that the driver is
TWAIN compliant. In order to scan in a remote session environment (Terminal Server,
Remote desktop or Citrix), you must utilise the network software provided with your
scanner hardware or other 3rd party applications.
Cisco VPN software: Cisco VPN Software is compatible only on Operating Systems
that support Cisco VPN Software. Cisco VPN is used to access the ATO systems for
lodging taxation returns electronically. Please refer to the ATO website for details
of the minimum specifications for Cisco VPN software.
Linux: Software Assistant is not currently compatible in a Linux environment.
MAC: Assistant does not support direct installation on a MAC, however, it
is possible to configure Software Assistant on a MAC in a Windows virtual machine.
Software Assistant is compatible across tested VM software, VMware Fusion and Parallels
(others should work, also). When using a virtual machine, it may be necessary to
select ‘bridged’ networking mode in order to lodge successfully. Please consult
your software advisor for your Virtual PC software for instructions on how to do
this.