• Tax Time 2016 WebinarsPosted 07/07/2016
    For those that missed attending our 2016 Tax Time webinar, we now have this available for you to watch online here. We have also made the 2016 tax changes document available here.
  • Phone support congestionPosted 07/07/2016
    We are experiencing higher than normal call volume via our 1800 support line. Please be patient with us while we work through these calls. If you are having trouble reaching us via phone, please leave us a voicemail or send us an email to
  • Quick Start GuidePosted 07/07/2016
    Users experiencing issues with installation and/or registration with Assistant 2016, please refer to the Quick Start Guide
  • Assistant major update 2016.1 has been released Posted 23/06/2016
    2016 Tax Assistant has been released and is ready for download. For further information about the changes, please visit the Download Centre
  • System requirements updatePosted 21/01/2016

    In April 2014, Microsoft stopped supporting the Windows XP operating system and ceased to provide automatic updates that help protect your PC. This may leave you more vulnerable to security risks and viruses. 

    Despite this, we have continued to support Windows XP, however with the new SBR lodgement process about to be released in Tax Assistant, we unfortunately can no longer support Windows XP.

    To ensure you have access to new compliance features like Tax Audit Alert and SBR lodgement, please refer to our Systems Requirements page.