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2024.0.4.2 Update is now available!
Unable to Prefill issue - now resolved!
This update is due to the ATO TLS 1.2 changes implemented on Thursday 10 April 2025. Because of this ATO change, you may receive the following error “No data is available. You may need to try later" when prefilling a tax return.
If you are experiencing this error, you must install this update. You can begin the installation process by clicking the “Now” button below.
If you have already contacted our support team for a fix and are no longer experiencing this issue, please disregard this update.
Disable your Anti-Virus software BEFORE you install
If you have McAfee Total Protection installed, please disable real time scanning before applying the update. Refer to the Validation/Lodgement – ERRORS_TAXONOMY_LOAD guide for steps on how to disable real time scanning.
Also refer to the above guide if you experience prefill, validation or lodgement issues after updating.
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18/04/2025
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249.11 MB
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