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Testimonials

"I have been very impressed with Tax Assistant and have had much pleasure in using it. I have also received very good telephone support during the past two years or so and think you have the patience of a saint. I couldn’t have managed without your help."

Jelica Stanic, NSW

"I’m a committed fan of the software and the people behind it, and preach it’s attractions wherever I can. Many thanks to everyone at Software Assistant."

Gary J. Smith, VIC

"We love your product and envisage being around for many years. Many thanks."

Christopher Biffin, VIC

"I am very impressed with the level of service you consistently give."

Peter Mandalidis, NSW

"I would particularly like to thank you for the association which we enjoyed during the year, and for all the assistance that you gave me. I can categorically assure you that your system is by far the best, out of four, that I used. It is straight forward and simple in all respects. Furthermore I found that your service to users was also unsurpassed. You managed to convey a genuine sort of family concern, and support for users. That gave me the confidence and security that I could deliver a first class service to my clients."

R A Cox & Associates, SA

"I recommend your software to everyone - I have been using tax software since it was first implemented in 2001 and apart from the ease of use it is great to use software that does not go wrong all the time."

Colin Simcock, WA

"Just a short note Eddie to say how much we have appreciated your support with Assistant over the past year.
The product is excellent and I quite enjoy using it. There are the occasional glitches as with all software but you are very helpful and attend to problems very quickly and efficiently.
Great service, and I would recommend your product to any accountant."

John Sawley, NSW

"Thank you Regina, much appreciated. I’ve followed your instructions and its works great.
Once again thank you for your follow up and good service."

Ron Umbers, VIC

"Colin and I just wanted to let you know how very efficient your IT support expert Darren is and how happy we are with his expertise and helpful manner."

Renata Smith, WA

"I have been an accountant for 30 years and in that time I have used a lot of different tax software, but, none comes close to "Tax Assistant" for simplicity, accuracy and effectiveness. I have been using the "Tax Assistant" software since 2003 and can honestly say that not only is the software the absolute best; the support is FAST, effective and efficient. I would not dream of using anything different."

Dale J Gatherum-Goss, VIC

"I was using other tax software(s) back in more than 12 years ago, and I was in advance level (the more I know them, the more I think: come on, there must be a better way of doing this!). I was in desperate searching for one software that can fulfil my needs when I started my own accounting firm in 2001. This it is: Software Assistant. The best is not perfect, but is the best. And it keeps improving…"

Edwin Lane, NSW

"We have been using software assistant for many years now. Not only do the packages meet all our criteria, they are user friendsly, cost effective and the packages save time within our accounting firm. Best of all the support Software Assistant provides is second to none. I can not recommend their products and services enough."
Sharon Plant, QLD

"You are the best in product knowledge support. I am attending a conference on May in Hobart. I will introduce your product to some of my friends. Very good technical support and also the product itself."

Lydia Fabular, NSW

"I just wanted to thank you and your team for all your help that you gave me last week when I stupidly deleted a heap of info. I don’t know what I would have done without you guys. You and your team are very appreciated."

Trudy Mudge, QLD

"We would like to place on record our sincere thanks to you, for your prompt reply and support in getting the validation errors fixed and guiding us the correct steps to enable us to lodge the amended returns of my client."

Uma Pandey, NSW

"Fantastic service and support! Thanks very much for your assistance. A most pleasant experience."

Paul Nasso, NSW

"We are new users of Software Assistant and in general are very happy with the product. It is certainly an improvement on H******** in many many ways and I would like to specifically commend your customer support team who have helped us enormously through the transition.

Thanks for helping us escape the crappy service we experienced with H******** and we look forward to working with Assistant for the future of our growing business."

Bevan Pierce, QLD

"You guys must have one of the best customer service standards I have come across. I was previously using M*** and they were a night mare to deal with. It is nice to have software providers and support who give you answers and can get tasks done and don’t make you jump through hoops to do simple things."

George Kallinicos , QLD