Latest updates

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2023.0.3 Update is now available! 

Reminder! Disable your Anti-Virus software BEFORE you install 

If you have McAfee Total Protection installed,please disable real time scanning before applying the update. Refer to the Validation/Lodgement –ERRORS_TAXONOMY_LOADguide for steps on how to disable real time scanning. Alsorefer to the above guide if you experience prefill, validation or lodgementissues after updating. 

Software Assistant 2023.0.3 Update is now available!

Outlined below are the latest enhancements and resolved issues included in this release of Software Assistant.


Client details comparison (between the tax return & client records details)

When saving a tax return, if the client details entered in the tax return differs from what is recorded in your client record, we have updated the existing pop-up message. The new window now displays the differences identified and gives you the control on updating your client details by simply ticking or unticking your selection.


In the next release, we will be further expanding this message to incorporate more client details fields across all entities to help you maintain your practice records. Stay tuned for more details to come!

Thank you to the clients who joined in the review of this new change and provided their valuable time and feedback!


IITR 2023: Label 10: Gross Interest

If you manually enter tax return data, specifically for Item 10 Gross Interest, previously you were not able to select a Reason Code and Description. These fields have now been enabled and must be completed if the amount recorded on the ATO Portal is different to the reported amount entered on the tax return.

IMPORTANT: If you don’t provide the Reason Code and Description where there is a discrepancy, the ATO will reject the return with the following rejection message “CMN.ATO.IITR.EM0070 - Interest adjustment reason code must be provided”


Update of Machine to Machine (M2M) messaging

If you have installed Software Assistant on a new computer, you will also need to set up the new machine for Machine to Machine (M2M). To remind you of this ATO requirement, when you attempt to prefill, lodge or request an ATO report (any service that connects with ATO) you will be prompted with a message informing you to setup your M2Mcredentials.

Hide Tax File Number (TFN) on Client Update forms

Based on client feedback, you can now hide the Tax File Number (TFN) when printing any Client Update form. The prompt “Do you want to hide the TFN?” will display when you select Print.


Hide Date of Birth (DOB) and Electronic Fund Transfer (EFT)

We understand that you want to hide sensitive information and improve data protection especially when emailing tax returns for signature. Therefore, based on client feedback we have also enabled the ability to Hide the DOB and EFT when a tax return is printed. You will find this option next the Hide TFN option in the Print window under the +More section.


SMS Credits warning

To help you keep control of your SMS credit usage, we have added a message that will inform you that your text message will use multiple credits where the character limit of 160 has been exceeded. If you do not want to use multiple credits, you will need to reduce your text message to 160 or less characters.



When entering an Invoice, the predefined notes will now display descending order, that is, the latest year will appear at the top for faster data entry


We have also added CL Salutation along with Spouse first Name and last Name in MS word for invoice template.

Activity Statements

For all Activity Statements we have improved the visibility of the Form type drop down menu and added a validation warning when this form type is missing to prevent an ATO rejection.

Resolved Issues

IITR 2023

o  ATO rejectionCMN.ATO.GEN.XBRL01/03 where the maximum length of characters in the deduction field exceeds ATO limit

o  Incorrect amount populated on Annual Taxation Statement (ATS) for discounted method from managed fund prefill

o  Incorrect calculation on PP averaging tax offset for 2023 to 2020 tax years

CTR 2023

o  Incorrect tax rate option at Item13: Losses information, Label Z: Tax rate 2021-22

SMSF 2022

o  Removal of unnecessary text appear in the tax return print

Activity Statements

o  Incorrect tax period occasionally printed on IAS form

o  Incorrect PAYG Instalment calculation where income is greater than the character limit


o  Client names missing from Billing Report when exported to Excel

27/10/2023 239.22 MB